Privacy Policy - Rorerscorr

This privacy policy explains how Rorerscorr collects, uses, stores and protects your personal data when you interact with our website and services. We are committed to ensuring your privacy is protected in accordance with applicable data protection legislation.

Information We Collect

We may collect the following types of personal information:

Name and contact details (email address, postal address)
Information about your business and fuel retail sites
Details of services you have enquired about or purchased
Communication records including emails and enquiry forms
Technical information about your visits to our website

How We Use Your Information

We use your personal data for the following purposes:

To respond to your enquiries and provide quotations
To deliver the safety assessment and training services you have requested
To send you relevant information about our services where you have consented
To improve our website and service offerings
To comply with legal and regulatory obligations

Legal Basis for Processing

We process your personal data on the following legal grounds:

Contract performance: to deliver services you have purchased
Legitimate interests: to respond to enquiries and improve our services
Consent: where you have opted to receive marketing communications
Legal obligation: to comply with regulatory requirements

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Service records are typically retained for seven years to meet professional and legal requirements. Marketing preferences are retained until you withdraw consent.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. Access to personal data is restricted to personnel who require it for legitimate business purposes.

Your Rights

Under data protection legislation, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data in certain circumstances
Object to processing based on legitimate interests
Withdraw consent where processing is based on consent
Request data portability
Lodge a complaint with the Information Commissioner's Office

Third Party Sharing

We do not sell your personal data to third parties. We may share data with trusted service providers who assist us in operating our business, subject to appropriate confidentiality agreements. We may also disclose data where required by law or to protect our legal rights.

International Transfers

Your personal data is primarily processed within the United Kingdom. Where data is transferred outside the UK, we ensure appropriate safeguards are in place to protect your information.

Changes to This Policy

We may update this privacy policy periodically. Significant changes will be communicated through our website. We encourage you to review this policy regularly.

Contact Us

For questions about this privacy policy or to exercise your data protection rights, please contact us at [email protected] or write to our address: 47 Commerce Street, Birmingham, B3 2HT, United Kingdom.

Last updated: November 2024