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Rorerscorr is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page provides information about how we meet our obligations under these regulations.

Data Controller

Rorerscorr acts as the data controller for personal data collected through this website and in connection with our services. We determine the purposes and means of processing personal data and are responsible for ensuring compliance with data protection legislation.

Lawful Basis for Processing

We only process personal data where we have a lawful basis to do so. The lawful bases we rely upon include:

Contract

Where processing is necessary for the performance of a contract with you, such as delivering safety assessment services you have purchased.

Legitimate Interests

Where processing is necessary for our legitimate business interests, such as responding to enquiries, improving our services, and maintaining business records. We conduct legitimate interest assessments to ensure our interests do not override your rights and freedoms.

Consent

Where you have given clear consent for us to process your data for a specific purpose, such as receiving marketing communications. You may withdraw consent at any time.

Legal Obligation

Where processing is necessary to comply with legal requirements, such as maintaining financial records or responding to regulatory enquiries.

Data Subject Rights

Under UK GDPR, you have the following rights regarding your personal data:

Right of Access

You can request a copy of the personal data we hold about you. We will respond to valid requests within one month.

Right to Rectification

You can ask us to correct inaccurate personal data or complete incomplete data.

Right to Erasure

In certain circumstances, you can ask us to delete your personal data. This right is not absolute and applies only where specific conditions are met.

Right to Restrict Processing

You can ask us to limit how we use your data in certain circumstances, such as while we verify accuracy or consider an objection.

Right to Data Portability

Where processing is based on consent or contract and carried out by automated means, you can request your data in a structured, machine-readable format.

Right to Object

You can object to processing based on legitimate interests. We will stop processing unless we can demonstrate compelling legitimate grounds.

Data Protection Measures

We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:

Data Breach Procedures

We maintain procedures to detect, report and investigate personal data breaches. Where a breach is likely to result in a risk to individuals' rights and freedoms, we will notify the Information Commissioner's Office within 72 hours. Where the risk is high, we will also notify affected individuals.

International Transfers

We primarily process data within the United Kingdom. Where data is transferred internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions.

Data Protection Officer

Given the nature and scale of our operations, we are not required to appoint a Data Protection Officer. However, data protection matters can be directed to [email protected].

Supervisory Authority

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.

Exercising Your Rights

To exercise any of your data protection rights, please contact us at [email protected] or write to: 47 Commerce Street, Birmingham, B3 2HT, United Kingdom. We may need to verify your identity before processing your request.

Last updated: November 2024